At Chirag World, we aim to deliver your order safely and on time. Once your purchase is confirmed, our team begins processing it within 1–2 business days. Delivery timelines may vary depending on your location, courier availability, and external factors such as weather or regional delays. After your order is shipped, you will receive a tracking link to monitor the delivery status.

Please ensure that the shipping address and contact information provided at checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details. In cases where a package is returned to us due to such issues, additional shipping charges may apply for re-dispatch.

We work with trusted courier partners to ensure reliable service; however, once the package is handed over to the carrier, delivery timing is beyond our control. Any delays caused by the courier, customs checks, or unforeseen circumstances are not eligible for compensation or cancellation.

If your order arrives damaged or tampered with, please contact us within 24 hours of delivery along with clear photos and your order number. Our team will review the issue and guide you on the next steps.